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Patient-Centered Care

Words and pictures can only suggest our advanced technologies, our dedicated staff, and our compassionate philosophy. To be truly understood, The Mercy Touch must be experienced.

  • It's our staff of skilled professionals working with the latest advances in medical technology.
  • It's the extra measure of understanding and genuine compassion we provide, along with superb medical care.
  • It's the knowledge of our nurses and the helpful way they explain procedures.
  • It's the friendly smiles of our dedicated volunteers - many of whom are your own neighbors.
  • It's the quick, lifesaving response of our specially trained trauma center physicians.

But don't take our word for it. Here, you can find Mercy's Quality initiatives and scores, as reported by our patients to the U.S. Department of Health and Human Services. 

This will give you information on what actual patients have to say about Mercy on a variety of topics.  The opinions are gathered from surveys sent to patients by Medicare.  We again link you to the Medicare site so you can see how we compare.