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Patient Satisfaction Data

Patients who reported that their nurses "Always" communicated well.

Mercy 81%
Iowa Average 82%
National Average 80%

Patients who reported that their doctors "Always" communicated well.

Mercy 80%
Iowa Average 85%
National Average 82%

Patients who reported that they "Always" received help as soon as they wanted.

Mercy 63%
Iowa Average 72%
National Average 68%

Patients who reported that their pain was "Always" well controlled.

Mercy 68%
Iowa Average 73%
National Average 71%

Patients who reported that staff "Always" explained about medicines before giving it to them.

Mercy 64%
Iowa Average 67%
National Average 65%

Patients who reported that their room and bathroom were "Always" clean.

Mercy 76%
Iowa Average 80%
National Average 74%

Patients who reported that the area around their room was "Always" quiet at night.

Mercy 69%
Iowa Average 66%
National Average 62%

Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home.

Mercy 90%
Iowa Average 88%
National Average 87%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).

Mercy 78%
Iowa Average 77%
National Average 72%

Patients who reported YES, they would definitely recommend the hospital.

Mercy 82%
Iowa Average 75%
National Average 72%
1/1/15 – 12/31/15