Quality. Safety. Excellence.

Quality Report

Please take a moment to read our first-ever Quality Report.

For more information, please review our 2012 Annual Report or archive of annual reports.

Welcome and thank you for visiting the Mercy Medical Center quality site.  We are very proud of the care we provide at Mercy and are happy to have the opportunity to share our results with you.  Our goal is to achieve the perfect patient experience, which means providing you timely, courteous and safe care with the best possible outcomes.

Information here describes our many safety and quality initiatives, our outcomes for a variety of medical conditions and a list of recognitions we have received as a result of our efforts.

We hope that after you have reviewed the information, you will agree that Mercy Medical Center is a great place to receive care.

Thank you, again, for choosing Mercy.

Mark E. Valliere, MD, MMN, FACP
Senior Vice President, Medical Affairs

Rose Allen, RN, MSN
Senior Director, Clinical Improvement & Accreditation

Quality Curious how we compare? Find Mercy's quality data here. Mercy recognized for low readmission rates	Patient Safety See how we rate in patient safety measures
Awards & Recognition Providing our patients the highest level of care is just one of the reasons we have been recognized for our award-winning care.	Quality & Safety Initiatives Medication safety 100 percent private rooms Check, please! Hand Hygiene Patient simulators Infection Prevention
Patient Satisfaction See how we measure up when it comes to providing you with the perfect patient experience.	Patient Resources Find important patient resources here. Provide feedback on your experience at Mercy.