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Published on May 31, 2012

Mercy celebrates elite milestone of "perfect heart attack care"

Mercy Medical Center is celebrating a milestone that once again illustrates its excellence in cardiac care. For three consecutive years, Mercy is the area's only hospital providing 100 percent of its cardiac patients with "Door to Balloon" times of less than the national standard of 90 minutes.

Mercy reaches the three-year mark on June 1. This milestone, achieved by only a few hospitals in the nation, reflects the efficiency and coordination of Mercy's Emergency Department, cardiac team and staff in handling cardiac emergencies. During a heart attack, every second counts and opening a blockage is critical to minimize permanent damage to the muscle of the heart. "Door to Balloon" time measures the amount of time from a patient's arrival at the hospital to time of diagnosis and treatment initiation, resulting in the opening of the patient's blocked artery.

Mercy's team of healthcare providers has made it a priority to work seamlessly together to coordinate care and hone their response times into a finely tuned, standardized process. Mercy's "perfect heart attack care" results are noted on the CMS Hospital Compare website for procedure times under the national standard of 90 minutes.

A number of factors contributed to this accomplishment: strong physician leadership across several departments, area ambulance services activating cardiac alerts in the field and Mercy's Emergency Department's management of the process, and the active engagement by the cardiovascular lab staff according to Dr. Cam Campbell, Medical Director of Mercy's Cardiovascular Services. Dr. Campbell says staff and physician dedication to this initiative has been a major factor in achieving and sustaining this goal.

Mercy is recognizing its staff and physicians for this accomplishment with several planned activities throughout the day on June 1.  

For more information on Mercy’s excellence in cardiac care, visit

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