Billing Information

At Mercy Medical Center, we are committed to providing you with the best available healthcare along with convenient and patient-friendly billing services.

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Financial Assistance
is Available

Financial Assistance Foundations

  • Cancercare Copay Assistance Foundation
  • Patient Advocate Foundation
  • Chronic Disease Fund
  • Patient Access Network
  • The Leukemia and Lymphoma Society
  • Healthwell Foundation
  • Patient Services, Inc.

Other Resources

  • The Assistance Fund
  • Needy Meds
  • American Cancer Society
  • Hope Fund
  • Spirit Fund

We are here to help guide you through this process. For more information, please contact a patient financial advocate at (319) 363-8303.

Our Billing Office can be reached at (319) 398-6856.

Hours

The Billing office is open 9 a.m. to 4:30 p.m., Monday through Friday.

Payments 

Credit card payments are accepted over the telephone or at our cashier window 9:00 a.m. to 4:30 p.m. Monday-Friday.

Credit Cards accepted

  • Visa®
  • Discover®
  • MasterCard®

Additional Help Regarding Billing and Insurance

Billing and Insurance Glossary

Billing FAQ's

Insurance FAQ's

Medicare FAQ's

Tips to Prevent Billing Problems

Contact Us

Financial Assistance Application (Printable PDF document)

How to Request a Copy of Your Medical Records

Mercy's Pricing Information