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Billing Information

At Mercy Medical Center, we are committed to providing you with the best available healthcare along with convenient and patient-friendly billing services.

Financial Assistance
is Available

Financial Assistance Foundations

  • Cancercare Copay Assistance Foundation
  • Patient Advocate Foundation
  • Chronic Disease Fund
  • Patient Access Network
  • The Leukemia and Lymphoma Society
  • Healthwell Foundation
  • Patient Services, Inc.

Other Resources

  • The Assistance Fund
  • Needy Meds
  • American Cancer Society
  • Hope Fund
  • Spirit Fund

We are here to help guide you through this process. For more information, please contact a patient financial advocate at (319) 369-4505.


Credit card payments are accepted over the telephone or at our cashier window 9 a.m. to 4:30 p.m. Monday-Friday.

Credit Cards accepted

  • Visa®
  • Discover®
  • MasterCard®

Additional Help Regarding Billing and Insurance

Billing and Insurance Glossary

Billing FAQs

Insurance FAQs

Medicare FAQs

Tips to Prevent Billing Problems

Contact Us

Plain Language Financial Assistance Summary (PDF)

Financial Assistance Application (PDF)

How to Request a Copy of Your Medical Records

Mercy's Pricing Information

Other Information (PDFs)

Billing & Collections Policy

Financial Assistance Policy

Physicians Included & Excluded from Mercy Financial Assistance Program

Contact Information

Mercy Medical Center
701 10th Street SE
Cedar Rapids, IA 52403

Ground Level

Park at the South end of the Ground Level in the ramp at 8th Street & 8th Avenue. The Cashier is located in the Lundy Pavilion near registration.

Phone Number:
(319) 369-4505

9 a.m. to 4:30 p.m.
Monday through Friday