Mercy's Patient Advocate
The Patient Advocate facilitates the flow of services, information and communication between patients, families, physicians and hospital staff, and the community. Specifically, assistance is provided to patients seeking solutions to hospital-related problems, complaints, and unmet needs.
Mercy's Patient Advocate is there to help. Mercy's Patient Advocate:
- Answers questions
- Listens to comments and suggestions
- Explains hospital policies and procedures
- Offers help with problems or concerns individuals may have with any aspect of their care.
To contact us, please email Mercy's Patient Advocate or call (319) 398-6703.
