Critical Care - Patient/Family Information
We Care
It is difficult to have someone in the Critical Care Unit. In addition to providing highly advanced technical care, we are committed to meeting the needs of your family. You are an integral member of the health care team. We are here to answer your questions, hear your thoughts, and alleviate your concerns.
Visiting
Visiting in the Critical Care Unit is flexible and individualized to meet the needs of the patient. From 7 am – 8 am and 7 pm – 8 pm we request no visitation so that we may complete shift report confidentially. The CCU staff may restrict visitors as the patient's condition warrants.
Family Spokesperson
It is essential to identify a “spokesperson” for your family so the staff can give information and condition reports to one person consistently. We request the family spokesperson be the only one calling the unit for updates. Then the spokesperson can give information to the family and friends.
Children Visiting
Check with you patient’s nurse before bringing children into the unit.
Cell Phones
Cell phone use should be minimal. Place ringer on silent or vibrate mode and use no closer than six feet from equipment or monitors.
Flowers
Flowers are not allowed at the bedside due to infection control reasons.
More Information
Visit the official patient/family website of the Society of Critical Care Medicine for more information about medical conditions, treatments, tests, equipment, drugs, medical terms and other aspects of the CCU.
