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Hospice of Mercy Frequently Asked Questions

Here you can find answers to some of the most frequently asked questions we get about hospice care.

How can Hospice of Mercy help?

Hospice of Mercy serves patients and their loved ones, consulting with them and the patient's physician to prepare a personal, comprehensive plan of care. Our interdisciplinary team works together to ensure physical, emotional and spiritual comfort, including pain and symptom management. Your Hospice of Mercy team includes:

  • The patient, family & loved ones
  • Patient's personal physician
  • Hospice medical director
  • Hospice nurses
  • Social workers
  • Home-care aides
  • Spiritual counseling
  • Specially trained volunteers
  • Massage and music therapists
  • Dietitian
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy

Hospice of Mercy arranges for medical equipment for the patient. Medications relating to the patient's terminal diagnosis also are provided by Hospice of Mercy.

How do I arrange hospice care?

Call Hospice of Mercy at (319) 398-6496 to talk with our nurse. We will meet with you and your family to discuss how we can help. We are available 24 hours a day, seven days a week.

Where is hospice care provided?

Most hospice patients want to receive care at home, and most do. Hospice of Mercy also cares for patients in other settings as needed, including assisted-living or nursing facilities. Hospice nurses are available 24 hours a day, seven days a week, for visits or consultation by phone, as needed. The Dennis and Donna Oldorf Hospice House of Mercy offers inpatient care, shelter and compassion in a warm, home-like atmosphere. Our on-site interdisciplinary team provides skilled care and support for patients, surrounded by family and friends.

What does Hospice of Mercy cost?

Hospice of Mercy makes its services available regardless of ability to pay. Medicare, Medicaid, and many private insurances cover some or all hospice care. We will help you and your family understand coverage. The generous support that Hospice of Mercy receives from the community enables us to provide quality care to all who need it.

Does hospice help families after their loved one dies?

Yes. Grief after a loved one dies is normal, but it can be overwhelming. Our grief and bereavement services are designed to help adults and children cope with their loss. Services include personal contacts, educational programs, a monthly newsletter and support groups. Hospice of Mercy stays in touch with families for more than a year after the death of a loved one.