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Insurance Guide
Resources to Help You Gain Accurate Cost Information

We encourage you to contact your insurance provider to understand your out-of-pocket costs. Common insurance providers are listed to the left with helpful contact information.  

You must have three pieces of information ready when calling your insurance provider:

  1. The facilities you are considering for surgery, including the zip code that the service will be provided in (Mercy’s zip code is 52403).
  2. The CPT code (Current Procedural Terminology) of your procedure. You can obtain this information from your doctor. If using a Mercy surgeon, our staff can help get this code for you.
  3. Whether the surgery is inpatient or outpatient.

Mercy Medical Center can also help you understand the cost to you as the patient.

  • Call (319) 369-4505, or email or complete this form and our financial staff will assist you by providing an estimate of services.
  • Please know the CPT code of your procedure (see above). If using a Mercy surgeon, our staff can help get this code for you.
  • Allow 24 hours for us to obtain the information and respond to you.

Our staff will provide to you the estimated cost to you as the patient given the specifics of your coverage plan. Please note that these are only estimates and are subject to change without notice – this is true for any location you would have surgery. The actual cost of your procedure may be higher or lower based on factors specific to your case, such as your length of stay in the hospital and the complexity of your medical condition.

The estimates provided also reflect hospital charges only. They do not include physician or other provider fees that are billed separately from the hospital fees. You may receive bills from multiple physicians for their services including, but not limited to, your surgeon, anesthesiologist, hospitalist, pathologist, radiologist, cardiologist, emergency room physician, and other specialists who participate in your care.

Section Links

What to Know When Considering Surgery

  • Learn More About Procedure Costs
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Insurance Companies

Aetna MC PPO
(800) 475-8770

(800) 475-2232

Cigna Midlands/MultiPlan
(800) 244-6224

CoOportunity Health
Member Services Phone:
(888) 324-2064

Coventry Health Care of Iowa
(800) 257-4692

Coventry Medicare Advantra
(866) 901-4692

Coventry HMO PPO
(855) 449-2889

Coventry One
(866) 364-5663

Customer Care: (877) 944-7550

Individual & Family Insurance:
(800) 833-6917
Medicare Supplemental Insurance:
(800) 457-4708
Dental/ Vision Insurance:
(877) 877-1051
Insurance Through Employers:
(800) 448-6262

Member Services Phone:
(800) 338-8366

(800) 633-4227

United Healthcare
(800) 633-2446

AARP Healthcare Options UHC
(800) 523-5800

AARP Medicare Complete
(800) 643-4845

Wellmark Blue Cross Blue Shield
Toll Free: (800) 355-2031