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Home > About Us > Quality & Safety
Read the 2017 Quality Report flipbook or download a PDF.
Welcome and thank you for visiting Mercy Medical Center's quality page.
We are very proud of the care we provide at Mercy and are happy to have the opportunity to share our results with you. Our goal is to achieve the perfect patient experience, which means providing you timely, courteous and safe care with the best possible outcomes.
Information here describes our many safety and quality initiatives, our outcomes for a variety of medical conditions and a list of recognitions we have received as a result of our efforts.
We hope that after you have reviewed the information, you will agree that Mercy Medical Center is a great place to receive care.
Thank you, again, for choosing Mercy!
Mercy Medical Center has been formally designated by Planetree, Inc. as a Planetree Gold Designated® Person-Centered Organization. This designation recognizes Mercy’s achievement and innovation in the delivery of person-centered care, known within the Mercy organization as The Mercy Touch®.
Mercy is one of only 78 healthcare organizations worldwide, and the largest organization in the U.S., Canada and the Netherlands, to receive the person-centered designation since the program’s launch in 2007. Additionally, Mercy is the only fully integrated healthcare system (inclusive of acute and continuing care, behavioral health, outpatient services and hospice) in the world to receive this recognition!
Curious how we compare? Find Mercy's quality data here.
Mercy recognized for low readmission rates.
Quality-reporting organizations have their choice of data to evaluate for their individual reports. See a high-level comparison of which data they consider. For details or more information, you can visit their respective sites:
See how we rate in patient safety measures.
Providing our patients the highest level of care is just one of the reasons we have been recognized for our award-winning care.
Medication safety 100 percent private rooms Check, please! Hand Hygiene Patient simulators Infection Prevention
See how we measure up when it comes to providing you with the perfect patient experience.
Find important patient resources and share your feedback on your experience at Mercy.