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Quality. Safety. Excellence.

Welcome and thank you for visiting Mercy Medical Center's quality page.

We are very proud of the care we provide at Mercy and are happy to have the opportunity to share our results with you.  Our goal is to achieve the perfect patient experience, which means providing you timely, courteous and safe care with the best possible outcomes.

Information here describes our many safety and quality initiatives, our outcomes for a variety of medical conditions and a list of recognitions we have received as a result of our efforts.

We hope that after you have reviewed the information, you will agree that Mercy Medical Center is a great place to receive care.

Thank you, again, for choosing Mercy!

Mark E. Valliere, MD, MMN, FACP
Senior Vice President, Medical Affairs

Rose Allen, RN, MS
Senior Director, Clinical Improvement & Accreditation


Curious how we compare? Find Mercy's quality data here.

Mercy recognized for low readmission rates.

Comparing Quality Ratings

GraphQuality-reporting organizations have their choice of data to evaluate for their individual reports. See a high-level comparison of which data they consider. For details or more information, you can visit their respective sites:

Patient Safety

See how we rate in patient safety measures.

Awards & Recognition

Providing our patients the highest level of care is just one of the reasons we have been recognized for our award-winning care.

Quality & Safety Initiatives

Patient Satisfaction

See how we measure up when it comes to providing you with the perfect patient experience.

Patient Resources

Mercy Invited to Share Success Story with U.S. Senate Health Committee

Mercy President and CEO Tim Charles testified on May 5, 2011, before the U.S. Senate Committee on Health, Education, Labor and Pensions. Mercy has been recognized as one of the nation's leading providers of high quality and cost effective healthcare. Mr. Charles was invited to speak as part of the Senate hearing on "Improving Health Quality and Patient Safety." Watch Mr. Charles' testimony:

Watch the entire hearing.