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Home > About Us > Quality & Safety > Award-Winning Care > Patient-Centered Care
Planetree is a non-profit organization dedicated to personalizing, humanizing and demystifying the healthcare experience for patients and their families. It embodies our common values and beliefs:
Mercy Medical Center has been formally designated by Planetree, Inc. as a Planetree Gold Designated® Person-Centered Organization.
This designation recognizes Mercy’s long-standing commitment to providing patient-centered care is felt daily through The Mercy Touch®. Mercy is one of only 89 healthcare organizations worldwide, and the largest organization in the U.S., Canada and the Netherlands, to receive the person-centered designation since the program’s launch in 2007. Additionally, Mercy is the only fully integrated healthcare system (inclusive of acute and continuing care, behavioral health, outpatient services and hospice) in the world to receive this recognition!
Planetree is a network of organizations dedicated to improving the patient experience through dignity, compassion and humanity.
Planetree and Mercy Medical Center believe …
As a patient or visitor, you may recognize Planetree more simply as The Mercy Touch. Our membership with Planetree demonstrates the importance our organization places on ensuring that every patient and every guest has a personalized, quality healthcare experience when visiting Mercy. This partnership will allow Mercy to continue enhancing and providing The Mercy Touch for many years to come.
To learn more about Planetree and its patient-centered philosophy, visit www.planetree.org.