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"The screening was a complete process, easy to do, with good information. The follow up and time spent with us from our Wellness Coach is awesome and very beneficial. She takes the time to learn about you and help come up with ideas for better health that is customized for you. It's nice to have someone that can help and is willing to spend time with you, even if it's just to chat about stresses in your life that could be impacting overall health."
-Health and Wellness client
The City of Cedar Rapids, a Mercy EAP client since 1987, has 1,300 full-time employees. In a recent statement, the city credited "involvement in the EAP for reducing its cost for treatment of mental health and substance abuse by 18 percent."
Lora Summerwill, the city's safety manager, says the drop in mental health care claims has been "very noticeable" since they turned to Mercy's EAP.
"Because of EAP," she says, "our supervisors are more productive and our employees are more productive. EAP isn't just a place you unload. They actually find a way to help the employee get connected with the right resource... I believe our EAP is our best benefit, next to health insurance."