To minimize potential exposure to influenza (flu) & other viruses, precautions are in effect until further notice.
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Home > Health & Wellness > Protect Yourself from Illness > COVID-19 (Coronavirus)
As we tackle this unprecedented international crisis, one of our top priorities is the safety and health of our workers who will be caring for those affected by the COVID-19 virus. In assessing their needs, we became aware that employees are experiencing their own financial struggles. NOW IS THE TIME TO SUPPORT THEM. Learn more and donate now.
ALL public events (support groups, non-profit meetings, etc.) that are scheduled to be held in Mercy’s facilities or in the community are postponed or canceled. These guidelines are in effect at least through the end of May and will be reassessed on an ongoing basis.
Mercy, St. Luke's and PCI have collectively decided to temporarily postpone non-life threatening, non-urgent surgeries and procedures.
The Business Offices located in Lundy Pavilion at Mercy Medical Center are closed until the transmission of COVID-19 is no longer a threat to our patients, staff and community. However, during this time, you can still access your medical records and make payments online.
If you have questions or concerns, please call (319) 369-4505 and a representative will assist you.
With the exception of severe cases, please do not go to the Emergency Department if you have symptoms of or may have been exposed to the COVID-19 virus.
Instead, CALL Mercy's ER at (319) 398-6042.
Nurses are available by phone to answer your questions and direct you to the appropriate care, if needed.
Learn more about what to do if you think you might have COVID-19 or may have been exposed (PDF).
Additionally, Mercy has opened a dedicated clinic to care for patients with respiratory illnesses, including COVID-19.
As part of the hospital’s efforts to slow the spread of the virus, Mercy is limiting the number of public entry points and putting screening processes in place for patients, visitors and staff.
Current entrances available (click to enlarge the map):
Human coronaviruses are common throughout the world. However, the latest coronavirus disease (COVID-19) that began in December 2019 is a novel virus, which means it has not been previously identified in humans.
COVID-19 is a respiratory disease that has been detected in almost 70 locations internationally. It is believed to be spread through person-to-person contact and, in these types of conditions, illness is spread through coughing or direct contact. That is why it is important to follow the common practices listed below to kill germs that may be spread.
The symptoms are very similar to the flu and include mild to severe respiratory illness with a fever and cough and/or shortness of breath. The symptoms can present from two to 14 days after exposure.
Because this virus is relatively new, there is not currently a vaccine to provide immunity from the virus (like there is for the flu). As a result, the best way to avoid getting this – or any virus – is to ensure common practices that eliminate germs or keep you from being exposed to germs. These activities include:
Mercy is in regular communication with the Iowa Department of Public Health, Linn County Department of Health and the Centers for Disease Control and Prevention (CDC) to receive updates about the virus. We have established a task force that meets daily to receive updates and complete continuous scenario planning as new information becomes available. Our staff also has additional screening instructions to immediately identify any patients at risk.
Keeping our healthcare workforce healthy and safe is a top priority to ensure we are prepared and able to serve the health needs of our community as this situation evolves. As a result, Mercy has several mechanisms currently in place to ensure the safety of all of our patients, staff and volunteers, as well as minimize any potential exposure. In addition to the universal precautions listed above, this also includes:
The federal government is collaborating with state, local, tribal and territorial partners, including public health partners, to minimize the spread of the virus that causes COVID-19. The CDC is also utilizing response plans, such as deploying health department teams for case identification, contact tracing, clinical management and communications.
The CDC is a great resource for the latest information about COVID-19. Linn County Public Health also provides information on COVID-19.