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Home > Mercy News > Mercy Medical Center is named among Best 100 Hospitals for Patient Experience by WomenCertified®
Published on September 19, 2012
Mercy Medical Center has received the Women’s Choice Award from WomenCertified® distinguishing it as one of the 2012 America’s Best 100 Hospitals for Patient Experience.
The award is based on criteria that consider female patient satisfaction and what women say they want from a hospital, including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.
“Mercy Medical Center is known for outstanding patient care. Being named a Best Hospital for Patient Experience by WomenCertified is confirmation of our commitment to serving the needs of women and all patients,” said Tim Charles, President and CEO of Mercy Medical Center.
Women make or influence more than 90 percent of healthcare decisions for themselves and their families, according to a study published by the American Academy of Family Physicians. The Women’s Choice Award signals that a hospital meets high standards regarding a woman’s preferences, and the distinction allows women to make informed decisions about where to go for care for themselves or their family.
“Mercy Medical Center’s selection by WomenCertified as one of America’s Best 100 Hospitals for Patient Experience differentiates it from other choices in the area,” explains Delia Passi, CEO and founder of WomenCertified, and former publisher of Working Woman and Working Mother magazines. “Women have many choices when it comes to healthcare, and they set the standard for customer service. Women’s Choice Award recipients have demonstrated extraordinary service in meeting the needs of women and their families, and represent the smart choice for women.”