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Contact Information

Location:
Mercy Medical Center
701 10th Street SE
Cedar Rapids, IA 52403

Ground Level

Park at the South end of the Ground Level in the ramp at 8th Street & 8th Avenue. The Cashier is located in the Lundy Pavilion near registration.

Phone Number:
(319) 369-4505

Email Address:
financialadvocate@mercycare.org

​Hours:
8 a.m. to 4:30 p.m.
Monday through Friday

Telephone hours 7:30 a.m. to 5 p.m.


Helpful Documents

Plain Language Summary of Mercy’s Financial Assistance Policy (PDF)

Resumen en Lenguaje Sencillo (PDF)

Financial Assistance Application (PDF)

Programa de Asistencia Financiera (PDF)

Financial Assistance Policy

Política de Ayuda Financiera y Procedimientos

Billing & Collections policy in English (PDF)

Política de Facturación y Cobros Del Centro Médico Mercy (PDF)

Physician exclusion list

Médicos Incluidos y Excluidos del Programa de Ayuda Financiera del Centro Médico Mercy