To minimize potential exposure to influenza (flu) & other viruses, precautions are in effect until further notice.
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Home > Patients & Visitors > Visitor Information > Visitor Guidelines
ALL public events (support groups, non-profit meetings, etc.) that are scheduled to be held in Mercy’s facilities or in the community are postponed or canceled. These guidelines are in effect at least through the end of May and will be reassessed on an ongoing basis.
Mercy, St. Luke's and PCI have collectively decided to temporarily postpone non-life threatening, non-urgent surgeries and procedures.
The Business Offices located in Lundy Pavilion at Mercy Medical Center are closed until the transmission of COVID-19 is no longer a threat to our patients, staff and community. However, during this time, you can still access your medical records and make payments online.
If you have questions or concerns, please call (319) 369-4505 and a representative will assist you.
As part of the hospital’s efforts to slow the spread of the virus, Mercy is limiting the number of public entry points and putting screening processes in place for patients, visitors and staff.
Current entrances available (click to enlarge the map):
No visitors in the ER.
No visitors for respiratory patients with a pending or positive COVID-19 test.
No children under the age of 16 (unless extraordinary circumstances).
Visitors must stay in the patient’s room during the entirety of the visit. Once the visitor leaves the room, they must immediately exit the hospital.
Thank you for your cooperation and helping keep our patients, staff and community safe.
Beginning March 12, 2020, we are asking all visitors to remain off the unit.
Thank you for your cooperation.