Notice: Visitor Guidelines

As part of the hospital’s efforts to slow the spread of the virus, Mercy is limiting the number of public entry points and putting screening processes in place for patients, visitors and staff.

Current entrances available (click to enlarge the map):

Visitors to Mercy Medical Center will be allowed entry between 6 a.m. and 6 p.m. Visitors are restricted to only the following:

Visitors must be in good health.
Please do not visit if you have symptoms of respiratory infection (fever, runny nose, cough, shortness of breath).
Hospitalized patients and ER patients can have two visitors at a time.
Intensive Care Center (ICC) patients can have two visitors per patient per ICC stay.
Surgery or outpatient procedure patients may have one visitor.
Patients with an appointment at a hospital-based clinic, lab or radiology may have two people accompany them.
Birthplace patients may have up to two visitors at a time.
NICU patients may have one birth parent plus one significant other.
Patients at the end-of-life may have visitors assessed on a case-by-case basis.
Hallmar may have a scheduled visitor assessed on a case-by-case basis.
Patients who have a family member who is key to their care may have two visitors.
Minors under the age of 18 may have two visitor, parents or guardians, which includes our Emergency and Pediatric Departments.
Surgery or outpatient procedure patients may have one visitor.
Patients with an appointment at a hospital-based clinic, lab or radiology may have one person accompany them.
Visitors must stay within their patient’s room for the duration of the visit. However, they may visit Mercy's Gift Shop or Cafeteria for needed items. They are then asked to either return immediately to their patient’s room immediately or depart the hospital.
No animals allowed except for official service animals

Thank you for your cooperation and helping keep our patients, staff and community safe.