Notice: Visitor Guidelines

Limited Entry Points & Health Screenings in Place

As part of the hospital’s efforts to slow the spread of the virus, Mercy is limiting the number of public entry points and putting screening processes in place for patients, visitors and staff.

Current entrances available (click to enlarge the map):

Visitors to Mercy Medical Center will be allowed entry between 6 a.m. and 7:30 p.m. Visitors are restricted to only the following:

• Visitors must be in good health.
  Please do not visit if you have symptoms of respiratory infection (fever, runny nose, cough, shortness of breath).
• Hospitalized patients and ER patients can have one visitor at a time.
• Intensive Care Center (ICC) patients can have one visitor per patient at a time.
• Surgery or outpatient procedure patients may have one visitor at a time.
• Patients with an appointment at a hospital-based clinic, lab or radiology may have one person accompany them.
• Birthplace patients may have up to one visitor at a time.
• NICU patients may have one birth parent plus one significant other.
• Patients at the end-of-life may have visitors in coordination with the nursing staff.
• Visits to Hallmar must be pre-arranged/scheduled.
• Minors under the age of 18 may have two visitors, parents or guardians, which includes our Emergency and Pediatric Departments.
• Visitors must stay within their patient’s room during their visit and be masked. However, they may visit Mercy's Gift Shop or Cafeteria for needed items. They are then asked to either return immediately to their patient’s room or depart the hospital.

Visiting Times Vary for:

• 8th Floor is Restricted (unless extraordinary circumstances).
• Behavioral Health Unit 
• No children under the age of 18 (unless extraordinary circumstances).

Please:

• Wear a mask at all times.
• Use hand sanitizer when entering/leaving room.
• See staff with any questions regarding visitation.

Thank you for your cooperation and helping keep our patients, staff and community safe.