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Home > We're Ready to Serve Your Health Needs
Mercy and MercyCare offer several ways to engage with your providers virtually so you can access a local Mercy healthcare provider from the comfort of your home. Learn more about:
Our clinics and hospital have extensive precautions in place so you can get the care you need, where you need it ... safely.
Learn more about delivering at Mercy during these times.
Our primary care and specialty clinics are available to see patients either in the office or via video visits for normal health needs/concerns. We have several ways to safely access our providers to ensure you do not put off health concerns or necessary wellness activities.
Hall-Perrine Cancer Center has remained open fully serving patients.
Outpatient procedure areas in the hospital are scaling up appointment availability and have openings now. In addition to the urgent/emergent cases we have continued through COVID-19, procedures are becoming available based on the community-wide plan established and safety precautions in place. These precautions include, among other measures, patients receiving a COVID-19 test prior to any planned aerosol-generating procedures.
We will continue to closely monitor COVID-19 cases as we carefully expand the number of procedures available in the coming weeks. The outpatient areas with appointments available now include:
If you previously had an appointment rescheduled or have questions about an appointment, please feel free to contact the department directly or call Mercy at (319) 398-6011.
Please follow the instructions of your primary care provider or ordering provider.
Additionally, please note that there are limited entrances and anyone entering the hospital is being screened daily prior to entry. Plan ahead about where to park and enter.
If you are seeing a provider via video visits, you may need to download the MyChart app on your mobile phone. To learn more about this, visit www.mercycare.org/mychart.
For scheduling, contact your MercyCare or Mercy provider's office or, for hospital procedures, call Mercy Central Scheduling at (319) 861-7778.
For general questions, call the Mercy operator at (319) 398-6011.
COVID-19 symptoms include respiratory illness, such as cough, shortness of breath or fever. With the exception of severe cases, please do not go to the Emergency Department if you have symptoms of or may have been exposed to the COVID-19 virus. Instead, CALL Mercy's ER at (319) 398-6042 or your primary care provider for guidance.
It is important to continue addressing health concerns even with COVID-19 in the community. We are ready to care for you safely in the office or online today. The following are some examples of urgent/emergent medical needs that you should still have assessed by a healthcare provider: