View All Locations
View All Medical Services
View All Event Categories
Home > Medical Services > Employee Assistance Program (EAP) > Employee Resources & Support > EAP Educational Articles > Conflict Resolution in the Workplace
You may have issues with a coworker in your workplace for different reasons but knowing how to resolve those issues will give you a happier work life. Below are a few tips on how to resolve an issue with a coworker.
Before anything, think about the issue and if there’s some way you can resolve it. Can you take different steps to complete a project? Is there only one clear problem? Is there any way you could do more to help direct the project to success? Self-reflection can prevent you from pointing fingers at someone else when you could resolve the issue.
When talking to your coworker, go into the meeting with a clear mindset and have your points ready to explain. Use a calm voice and explain to them what exactly has been bothering you. By politely making your points, you’re giving real-life examples of the conflict. If you have ideas of how to fix the problem, make that clear but ask them if they have any ideas, too.
After you’ve explained your thoughts, let your coworker explain their side. It could have been a simple misunderstanding, or they weren’t even aware there was an issue. It’s only fair to give them the same attention they gave you.
After talking with your coworker, you may realize you have different ways of doing things. One way may not be correct or better than another. Respecting each other’s steps to completing a project will help the work environment.
If you feel your conversation with your coworker didn’t end well, and you aren’t seeing needed improvements, talk with your supervisor. Again, explain your points politely and calmly, and ask your supervisor for their help. They are there to help guide your team and resolve any issues.