Mercy Employee Assistance Program (EAP) For Employees
Ask for Help
Check with your company's Human Resources department to find out if they participate in Mercy's EAP.
Then, call us at (319) 398-6694 or toll-free at (800) 383-6694.
Mercy EAP recognizes that, in our increasingly complex society, a wide range of problems – not purely medical and not necessarily job-related – adversely affect job performance at all levels of responsibility.
Performance problems could be caused by such conditions as emotional turmoil, financial concerns, physical illness, alcohol abuse, drug abuse, etc. We recognize that these conditions are treatable, and/or correctable. Mercy EAP is committed to providing professional, confidential help with a variety of problems and will refer to the appropriate treatment resources when necessary.
Sometimes it is hard to ask for assistance, so we make the process as easy as possible for you and your family. View or print a brochure with our EAP counselors in PDF format.
An Employee Assistance Program is designed to assist employees and their families with problems that are affecting their job performance and/or their personal lives.
This goal is achieved by offering assessment, short-term counseling and/or referral and follow-up services.
Most frequent issues brought to EAP:
- Marital issues
- Substance abuse
- Family problems
- Work-related stress management problems
- Depression
- Grief issues
- Coping with life changes
- Anxiety
EAP services are for those problems that can be addressed in brief, solution-focused therapy. It is not intended to address acute or chronic conditions.
Who is eligible for EAP services?
All employees and their immediate family members.
How much do I have to pay for this service?
There is NO COST to the client accessing EAP services. (There are problems that may be identified in an EAP session that require referral to other providers. The cost of these services is NOT covered by EAP. The client is responsible for these fees.)
How do I schedule an appointment?
Call your EAP at (319) 398-6694 or (800) 383-6694.
The intake worker may ask for some brief demographic information from each caller. She will help to identify the best site for you and arrange an appointment.
Who are the Providers?
There are eight experienced and professional counselors in Cedar Rapids. Affiliate providers are available for off-site employees. All providers are licensed mental health professionals.
