Urgent Care Video Visits
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Available through the MyChart app on your mobile device, urgent care video visits allow patients to see a provider from anywhere, with no waiting rooms necessary.
Urgent Care video visits are available on demand through the Mercy MyChart app Monday-Friday, 8 a.m. to 5 p.m. and Saturdays and Sundays, 8 a.m. to 3 p.m. See below for instructions on starting a video visit and conditions can be seen via video visit.
Urgent Care Video Visit Hours
Monday through Friday, 8 a.m. to 5 p.m.
Saturdays and Sundays, 8 a.m. to 3 p.m.
New MercyCare Patients
If you have not been previously seen at a Mercy Cedar Rapids or MercyCare clinic, please call before scheduling a video visit to ensure that we have the appropriate demographic and insurance information on file.
What is needed for a video visit?
Download the MyChart app on your mobile device; the app is required for phones and tablets. Available through the App Store and Google Play.
- Your MyChart username and password. Need a MyChart account? Register here.
- Front-facing camera capabilities.
- Cellular or Wi-Fi connection.